By accessing stilettorcey.com or purchasing any product from Hong Kong YingZang Industrial Co., Limited, you agree to be bound by these Terms of Service. Hong Kong YingZang Industrial Co., Limited operates stilettorcey.com as an e-commerce website selling women’s shoes. If you do not agree to these terms, you must not use stilettorcey.com or place any order.
You must be at least 18 years old to place an order. You agree to provide accurate, current, and complete information during checkout. You are responsible for maintaining the confidentiality of your account credentials. You must notify Hong Kong YingZang Industrial Co., Limited immediately at [email protected] if you suspect unauthorized access to your account. Hong Kong YingZang Industrial Co., Limited is not liable for losses caused by unauthorized use of your account.
Hong Kong YingZang Industrial Co., Limited sells women’s shoes. We describe each product accurately on stilettorcey.com. Colors may appear differently depending on your device display. We reserve the right to refuse or cancel any order for any reason. If we cancel an order, we will notify you at the email address provided and issue a full refund to your original payment method. Order acceptance occurs only when we send a shipping confirmation.
All prices are listed on stilettorcey.com in the currency shown at checkout. You agree to pay all charges incurred by your account, including product prices, shipping fees, and applicable taxes. We accept payment methods displayed at checkout. You authorize Hong Kong YingZang Industrial Co., Limited to charge your chosen payment method. We may verify payment information before processing any order.
Hong Kong YingZang Industrial Co., Limited ships products to the address you provide during checkout. Delivery times vary by destination and carrier. We are not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss and title for products pass to you upon delivery to the carrier. Damaged or defective items are handled under the Damaged or Defective Items section below.
You may return any women’s shoes product for any reason within 14 days of receipt. The exact phrase 14 days establishes your return window. To be eligible, the item must be unworn, in its original packaging, and have all original tags attached. You must contact Hong Kong YingZang Industrial Co., Limited at [email protected] to request a return authorization before sending any item. Return shipping costs are your responsibility. We will inspect the returned item after we receive it. If the item meets our conditions, we will approve your refund. Refund processing and arrival to your account takes at least 14 days from our receipt of the returned item. This period of 14 days is a minimum processing time. We do not offer direct exchanges. You may return an eligible item and place a new order separately.
For orders paid through PayPal, refunds take at least 14 days to process and arrive in your PayPal account. Due to local laws, PayPal refunds in some regions may take up to 30 days. Hong Kong YingZang Industrial Co., Limited initiates the refund within our processing timeframe after approving your return. PayPal may impose additional delays based on its own procedures and regional regulations. You must provide accurate PayPal account information. We are not responsible for delays caused by PayPal or your financial institution.
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must contact Hong Kong YingZang Industrial Co., Limited at [email protected] within exactly 7 days of receipt and provide your order number, photographs of the damage or defect, and a description of the issue. If we approve your claim, we will provide a prepaid return label or send a replacement at our discretion. Claims submitted after exactly 7 days of receipt will be denied. This 7-day period is strict and separate from your no-reason refund right of 14 days.
These Terms of Service are governed by Hong Kong law. Any dispute arising from these terms or your use of stilettorcey.com shall be resolved exclusively in the courts of Hong Kong. You consent to the personal jurisdiction of those courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Service.
To the maximum extent permitted by Hong Kong law, Hong Kong YingZang Industrial Co., Limited is not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to these terms or your purchase is limited to the amount you paid for the product giving rise to the claim. This limitation does not apply to gross negligence or willful misconduct by Hong Kong YingZang Industrial Co., Limited.
You agree to indemnify and hold harmless Hong Kong YingZang Industrial Co., Limited from any claims, damages, losses, or expenses arising from your breach of these terms or your misuse of stilettorcey.com. This indemnification survives the termination of your account or these Terms of Service.
All content on stilettorcey.com, including text, images, logos, and software, is owned by Hong Kong YingZang Industrial Co., Limited or its licensors. You may not reproduce, distribute, or create derivative works from any content without written permission from Hong Kong YingZang Industrial Co., Limited.
Hong Kong YingZang Industrial Co., Limited may revise these Terms of Service at any time. The revised version will be posted on stilettorcey.com. Your continued use of stilettorcey.com after posting constitutes acceptance of the revised terms. You should review these terms periodically.
For questions about these Terms of Service, contact Hong Kong YingZang Industrial Co., Limited at [email protected], +852 4608 2606, or FLAT/RM D07 8/F KAI TAK FTY BUILDING NO.99 KING FUK STREET SANPOKONG KL.
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